Stop treating digital goods like physical goods

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Beltane by Shadowgate

I subscribe to the Minus Records music service. For €30/year I get access to every release (up to 20) during the subscription period. When new music is available I receive an email with a link to the files. The link is one-time use only - if the download fails too bad, if you lose the files too bad. Digital Rights Management (DRM) isn't built into the files but it's effectively built in to the system.

I also purchase music from Amazon.com frequently and until recently they had a similar model: one-time downloads of music. A few years ago I purchased a new Moby album. My hard drive failed during the same day but I had a backup of nearly everything (BackBlaze!). Unfortunately I was missing a few hundred megabytes of data including my last download from Amazon. Because DRM is built in to the system, I lost the music I paid for.

Beatport is another place I purchase music from. They have a slightly friendlier system in that they allow you to re-download your purchased music for 24 hours.

Enter iTunes and iPhone synchronization. Apple provides one mechanism and one mechanism only for managing music on your iPhone and that is iTunes. Create a playlist, synchronize that playlist with your phone. Delete items from your playlist and they are automatically deleted from your phone. Because DRM is built into the system, every song that exists on your iPhone must also exist on your computer or else, they will be deleted the next time you sync. This usually isn't a problem for me as I run frequent backups of my music (I can't store my entire music collection on my laptop so I add and delete music from a USB hard drive). Recently I unchecked the "copy music to library" preference which is a crucial step in my music backup process. As I went to play the latest songs from Minus Records I realized I had deleted them from my Downloads folder assuming they were copied to my Music folder when I added them to iTunes.

Because of DRM I can't re-download them from Minus, and because of DRM I can't download them from my iPhone back to my computer even though they are paid for!

 Fortunately there are other solutions to this specific problem (PhoneView to the rescue!) but my point is this: None of the solutions are supported by the providers and in fact, the barriers to such conveniences are built directly in to the system. Imagine downloading $300 in music from Minus or Amazon, uploading all of it to your iPhone and then your computer hard drive crashes. You have all the music you've paid for but the next time you sync with iTunes it will disappear.

As an aside: I also subscribe to the Ghostly Records Music Service and they allow you to re-download your music any time you choose. It's an awesome service with great people behind it, definitely check it out.

DRM frustrates paying customers in order to discourage or prevent piracy. DRM does not prevent piracy, it only makes it slightly more difficult for people who would not otherwise pay. Stop treating digital goods like physical goods. 

 

This is how much I love you, this is how much I care

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I am to my beloved by Shimone Samuel

Considering love, friendship and communication in the digital age got me thinking - what’s the best way to tell someone you care? A new friend or an old one, a family member, partner or lover. Maybe you just want to say “thanks” for whatever it is you’re thankful for.

So here’s what I came up with in order of most expressive to least.

  1. See them in person
  2. Call them on the phone
  3. Write them an email
  4. Send them a private message
  5. Post on their Facebook Wall
  6. Send them an MMS
  7. Send them an SMS
  8. Send your regards through someone else
  9. Wait for their call
  10. Think happy thoughts

There are many ways to tell someone you care but how you tell them makes all the difference. Next time you’re thinking of someone special how about calling them up to say hey - thanks for being everything you are, I want you to know how much I appreciate and love you.

Happy Valentine’s Day

Unhappy with your virtual world = delete your personal profile?

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Straight Strength by Shimone Samuel

I'm noticing a new trend in the social network: deactivation. What I find most interesting are the reasons behind some of these deactivations. Among them, people deactivating when their emotional reaction to the real and virtual worlds overlap.

It may suck when a friend flakes on you but that's where it ends in the real world. Now with Twitter, Facebook, Foursquare and others you also get to find out what they're really doing instead of coming to your party. And that's gotta hurt. So much that you may start to wonder - why am I even on this network? So you just delete your profile rather than deal with it or respond. I'm sure there are plenty of other reasons but these are the 3 most recent examples I've heard:

  1. You have a falling out with a friend at a party - but you're still friends on FaceBook. You may no longer be interested in hanging out anymore but deleting them from FaceBook? That's kind of harsh. Then you're feed gets updated with all the good times they're having with your other friends - they all went to a barbecue and you weren't invited. This turns in to days and weeks, maybe a month and before long you are just so flippin' sick of reading how wonderful their life is and how oh-so-wonderful the ski trip everyone went on was.
  2. A friend calls to tell you they're sorry but can't make it to your kids birthday party because they're sick or stuck with a ton of work over the weekend. The next day you notice they uploaded pictures on FaceBook - pictures from some other party or a day at the beach. You're thoroughly offended - I thought we were friends?
  3. A friend you thought was intelligent gets in to a flame-war on your status update. They're not even responding to you but to someone else's comment on your post. What's worse is you completely disagree with what they're saying and are embarrassed to be associated with them in this context.You don't want to stir up trouble or ruin a friendship over some FaceBook postings but the experience has left you unhinged.

 

There are ways to handle this other than deactivating your account (grouping, filtering, hiding, etc.) but for the purpose of this post I'm more interested in the 'why'.

As the social web evolves and people begin to understand the etiquette (much the same as they now understand say, how spam works) there will be a lot more thought put in to how people interact with one other in cyberspace. I believe the networks themselves will begin to respond to the needs of these types of situations as well (for instance FaceBook has modified the friend request option from "Ignore" to "Not Now") and in time it will be much easier to cope with real-life emotions from virtual hurt feelings. For now, be true to your friends - both online and off.

Context is everything

Omnifocus

Very recently I found myself stressed out, exhausted, anxious and just generally overwhelmed. I was actually doing fine until a few weeks ago when my manager asked "how much time are you taking off for the baby?".

I hadn't given it much thought until she pointed out "your baby is due in 6 weeks"

Aaahh! I thought... I've got so much to do and I'm going to be so tired, can I even afford this? What about my music project? Will I even have time for my hobbies anymore? The sleepless nights, I forgot about the sleepless nights, god I'm screwed... This project I'm working on is critical, I've got to get it finished before I go on leave! I'm too stressed, I'm burnt out, I need a break!!

That's how my stress level blossomed into raging anxiety until a couple weeks later I stopped listening to the voice in the back of my head and sat down to consider the future rationally. I discussed paternity leave with my wife and settled on taking 1 week working from home before and after the baby is born, with 2 weeks "vacation" time following the birth. Next, I dusted off Omnifocus and started listing out everything I had to do or wanted to do including;  work projects, music, reading, errands, pre-baby, blogging, motorcycle, studying, recipes, etc.

Once I had everything in one place I began to categorize things further into contexts; office, home, email, phone and then even further: home reading, home email, office phone, office online research, etc. Omnifocus is in essence a very robust GTD application with a workflow for projects, contexts, and perspectives.

The same weekend I got my list in order was equal parts stress-free and incredibly productive. Having everything in view meant that instead of idly surfing the web because 'I've just been so busy and stressed and need to do something mindless' I sat down and worked on music, or read a book, or researched motorcycle parts. My stress began to evaporate and in it's place a sense of purpose emerged, I'm Getting Things Done!

...Since I first wrote this 3 weeks ago I've managed to finish a project I'd been working on for 6 months, took 5 years worth of trash to the dump, finished organizing my thousands of CDs, went through our closet, shredded 15 pounds of receipts and paperwork, sorted through all my photos, organized 9 crates of records, and tackled so many other odds and ends it's unbelievable.

Before: ugh, I've got so much stuff to do. I'm stressed and burnt out, I feel so overwhelmed!

After: I've got x/y/z to do and I'm checking them off one by one, I feel so productive!

 

Innovation or duplication?

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BlackBerry 6: Another Sneak Peak

"In the almost ten years I’ve worked at Research In Motion (RIM), I’ve never been as excited about a BlackBerry® software launch as I am for BlackBerry 6" - Andrew Bocking, VP of Handheld Software Product Management

As I read the introductory statement and watch the accompanied video I can't help but feel sad for RIM. Their most exciting software launch in 10 years does little more to advance the sector than incorporate features Apple has been using on its iPhones since 2006 - mult-itouch, coverflow, social networking, on-screen keyboard, etc. Watching the demo I wonder - where's the next-generation innovation?

By now consumers demand the basic set of iPhone features on any competing device. This puts companies like RIM, Samsung, Nokia and even Google in a bind - if they completely change the game (or ignore it altogether) they risk losing market share to a consumer market obsessed with usability (and a certain kind at that), if they don't they risk appearing like just another iPhone clone

When BlackBerry OS6 is released what will it offer the consumer that they can't already get elsewhere? What will have people oohing and aahing, waiting in line and debating the merits of this or that feature? Has Apple advanced the industry or are they suffocating it?

Double-edge shaving for dollars and sense

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Like most men I shave some part of my face daily. Like some I've been cursed with ingrown hairs to be plucked with tweezers one by one. For many years I simply grew and cultivated a beard so I would only have 50% of the work.

 
In my attempts to get a closer, irritation-free shave I've tried electric shavers (Philips Norelco, Remington Microflex, Panasonic Wet/Dry), cheap disposables (Target, Safeway), expensive disposables (Schick, Schick Quattro), and of course the ritualistic Gillette upgrades (Sensor, Sensor Excel, Sensor 3, Mach 3, Mach 3 Turbo, Fusion). I've also experimented with creams, soaps, pre-shave, post shave, shaving brushes, sunscreen, lotion, and bump stoppers among others.
 
Until recently one technique I never felt brave enough to try was a double-edge safety razor. A safety razor is essential a very thin razor blade sandwiched between two metal "guard" plates but the thought of taking a razor blade to my face had me scared straight.
 
Then along came an Amazon recommendation and a video review so straight forward I decided to brave it. I settled on the following setup for my virgin excursion into straight territory:
 
 
To get started I only needed the safety razor and blades but buying shaving gadgets is always fun so I splurged on some other items.
 
I shared my experience with my best friend as a stream of daily updates:
 
Day 1
I just had the closest shave of my life. I  was so nervous I was shaking. Psychologically I thought "I'm going to slice my face open". I managed however with only 1 nick to my adam's apple. After I washed up and took a closer look I noticed the places I'd missed (i.e. was most scared to shave); my jawline and near a mole  on my neck. So I re-lathered those areas and approached them with focus and patience telling myself 'angle the handle, let the guard guide you, take your time'. After the second pass I was already feeling more confident.
 
Day 2
A closer shave than day 1, no nicks or cuts, no razor bumps whatsoever. Two full passes this time. Confidence level up to 75%. Shave duration is 2-3 times longer than with Gillette. Also, questioning my new badger brush a bit, will wait and see how it breaks in. Ordered some new shave soap to compare with the Lab Series. Feeling manly.
 
Day 3
On a tip from a competing manufacturer I got my face nice and soapy by running the badger brush under water after dipping it in the cream. So now I have a good lather method with my existing cream to compare the new cream with. My confidence level is at 90% now but I wish I didn't have a throat. I'm wondering if it's messed up just as it always is or if I need to start pulling out some ingrowns or something. Also this mole on my neck, I'm definitely not approaching it with a straight razor I think I'll mow it with an electric razor instead.

Day 4
13 hours have passed since I shaved before work this morning. Viewing my reflection in the mirror as I wash up for bed, it looks like I shaved 10 minutes ago.
 
Day 5
I've just about mastered the shave. No fears, easy going, thinking how funny that on day 1 I was terrified and now I shave so freely. This new shave cream is pretty bad, it's gets sticky very quick and makes the razor pull. Not a fan of the new shaving brush either, it's twice as big as my other brush and creates a huge wet mess all over the sink. Switching back to my regular stuff.
 
Day 6
Switched back to old brush and cream, my shaving routine is now only slightly longer than with a Gillette. For an even closer shave I make two passes. The neck thing is definitely a remnant of my old shaving technique which has been healing steadily and I'm able to go over the mole now without any problems. Straight razor is the way to go!
 
Day 7
Time to switch blades. By my calculation, buying a 10-pack of blades doesn't save me much money over the Gillette as I can use a Mach 3 blade for almost 2 weeks before needing to be replaced. But, buying  a 100-pack of blades will save me a ton of money. Also, the wastefulness that comes with using Gillette has always irked me - so much packaging, so much plastic, none of it recyclable - all for a mediocre shave that butchers my neck. I'm so happy I switched to a straight razor, it feels like I'm doing the right thing on so many levels.
 
 
It's been 3 weeks now and I'm still mastering my technique. In my continued quest for the perfect shave I'm still going to try different blades, pre-shave, post shave, and shave soaps but for now I'm sticking with the straight razor. I can't imagine switching back to an electric or a disposable again.
 
Adjusting to a safety razor took less than a week and everything about it feels good. I was partly motivated by environmental concerns, partly by cost saving, and mostly in my desire to get a close shave without razor bumps. 15 years from now my son will inherit the same Merkur I'm using today and with any luck, digging around grandpa's old stuff I might find the one he used 20 years ago.
 
Update: since first posting this I realized I had to revise the title. Originally the title referred to "straight razors" but those are not the same as safety razors. I'm not that brave!
 

 

Running OSX? Here's an easy way to speed up Safari

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I can't believe I hadn't thought of this sooner...

This morning while following a link to an article on the New York Times website I was bombarded with duplicate full-width and full-height animated Flash banners. Trying to read an article with an animated advertisement in your periphery is hard enough but trying to read it while the same animation is playing simultaneously in two different places is downright obnoxious.

Frustrated, I went to Safari preferences and unchecked "Enable plug-ins". Immediately the Flash banners disappeared - and then it hit me - it's common knowledge (for geeks anyway) that Apple isn't at all interested in optimizing Safari for Flash and that Flash crashes Safari (and slows down the rest of the OS) markedly. Considering how many websites nowadays are using Flash solely for advertising and how few websites use Flash for other purposes, disabling the plugin actually makes a lot of sense. On the few occasions when I need Flash to use a website I frequent (e.g. YouTube) all I have to do is re-check "Enable plug-ins" and re-load the page!

So now I have a faster web browser, a faster OS and fewer advertisements!

Suggestions for those considering a blogologue

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You're getting ready to travel and suddenly realize with all the free time you could actually get some writing done. Naturally, you consider a blog of your travels to be a fitting subject. You wouldn't be the first however so here are a few tips --

Consider http://wordpress.com instead of building your own blog. Noone wants to "work" building yetanotherwebsite on vacation and WordPress plugs in to everything from Twitter to Flickr and more. Recently they announced API integration for direct posting to Twitter as well.

WordPress.com is a great choice for people looking for something more robust than "posts" and once you're ready for an upgrade you can migrate your data to WordPress.org and host it yourself (I use it for LikeWowOnline)

Other good choices are Tumblr.com and Posterous

Tumblr offers a nice combination of social network, ease of use and categorized posting. Posterous is simple beyond belief and can be posted to from just about any source imagineable.

Most importantly - Get yourself set up before your trip so you can start posting right away

Your friends and family will miss you loads but if you keep posting you can stay in touch throughout your travels.

(full disclosure - this was actually repurposed advice I sent to my brother before he left for Israel and Europe. You can read all about his trip on the blog One Bag and High Hopes)

The 23 cent body soap experiment

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The discovery - 
On a recent trip to Target my wife and I spent several minutes comparing the prices of Cetaphil and Dove soap, between the 6 pack and the 12 pack, the scented and non, and even liquid body wash. After cross-referencing Amazon's prices we decided to get the Dove soap because it was a better bargain than Cetaphil when factoring get-it-now vs. get-it-later to save-a-buck.

For reference, the price for a Dove 8-pack was ~$7.99 compared to ~$12.99 for the Cetaphil 6-pack.

On our way to the next aisle I noticed a 3-pack of Palmolive bar soap sitting on a lower shelf. The cost of this soap was a paltry 43cents. 3 bars of soap for less than 15cents a piece!

The backstory - 
Years ago I read a Consumer Reports article comparing dish soap brands. The study concluded Palmolive the best of the group and after testing it myself I agreed. One squirt of Palmolive is enough to wash an entire sink of dishes. Considering my positive experience with their dish soap I decided to take a chance on their body soap. Body soap is of course a much more sensitive issue and my wife was quick to say no-way would she try it. My big issue with soap is dryness, the wrong soap leaves me uncomfortable and itching all day but I'm willing to sacrifice in the name of research.

The experiment - 
The main criteria for this experiment were the following:

The soap must "work" in the traditional sense, after using it the unclean (I) shall be deemed clean.

The soap should not have any adverse effects, specifically it should not leave my skin feeling dry, scaly or itchy.

The soap shouldn't freak me out, I don't want to apply something to my body that feels gross or low quality.

Testing notes -
The first thing I noticed was the smell - I was immediately reminded of my Grandmother's house (not in a good way). The scent is strong and overwhelming at first compared to the myriad lovely Dove scents or the fairly mild Cetaphil. It's a floral smell from some distant era that I'm sure was popular or revolutionary for its time. I got used to it after a couple days and now I don't even notice it. Technically it's called "Classic Scent"

After lathering up, the second thing I noticed was the lack of moisture. Most soaps feel oily, like you're applying soapy moisturizing lotion - rinse the soap off and rub your arm, it glides smoothly across. By contrast, the Palmolive soap cleansed my skin but left it devoid of this moisturized sensation. After rinsing it off the sensation was like a windshield wiper without fluid - no lubrication. My skin didn't feel dry though, just non moisturized. Initially this worried me so I applied body lotion after my shower for the first few days but I've found that while lotion is nice it's not necessary and not applying it doesn't have any adverse effects.

So what's the verdict?
If this soap was bad I'd know it after my first miserably itchy and uncomfortable day, but even after several weeks I continue to use it. It works as it should and after my morning shower I'm left feeling clean and ready to start the day. Satisfying all requirements and costing 1/24 the price I've definitely made the switch for good.

Conclusion: Thumbs up!

Not the first time I've seen a bookshelf

Watching live streams of the Apple iPad event today was just as exciting and disappointing as any of their previous events - some oh my wows (contract-free, affordable 3G) a few erm... boos (+$130 for 3G version), and a couple yawns (iWork?).

As the images flew by my screen (multi-tasking Engadget, Gizmodo, and gdgt) I noticed the striking similarity between Apple's iBookshelf and Delicious Monster's Delicious Library. Not that it's the first time I've seen a bookshelf, or the metaphor used in a product but still, Delicious Library is a popular product.

See for yourself..

(download)